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Terms & Conditions

Our storefront was designed to allow all our valued customers to purchase our products on line. This includes retail customers, OEMs and Dealers. Due to the complex relationship between products, quantities and customer account status, all prices shown on this site reflect list prices. When your order is placed by credit card, it will be reviewed by a LIVE person who will process your order and confirm actual charges via email, fax or phone BEFORE your credit card is processed.

Please check our FAQ section for additional information.

This site is primarily designed to process orders on a credit card basis. Accounts already established with open account terms may order via Purchase Order. To establish an open account please contact customer service for a credit application. Orders placed via purchase order by accounts not already established will be rejected.

Shipments are primarily made via UPS. Other shipping methods are available. Please specify in your ordering instructions. To assure that you pay accurate shipping charges, we will inform you of the exact shipping charges at the time your order is shipped. These charges will be based on actual weight, not an estimate.

Due to the variety of products offered here, discounts offered depend on quantities ordered, account status etc. Your initial confirmation is intended to list products ordered at list price. Where applicable any discounts will be applied and confirmed prior to actual shipment.

Returns cannot be accepted without prior approval. Please refer to your original order number, invoice and packing list numbers when requesting a return. A 10% restocking fee applies. Shipping costs are non-refundable.

Please contact us at 866-878-7671 or info@KremerPrecision.com for additional information.

 

Prices are subject to change without notice


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